Home / Meetings / 6th Compliance Workshop

Agenda

10:00 – Welcome & Introduction

Topic: Setting the tone for a collaborative and practical day.
We’ll introduce the workshop objectives, outline the flow of the day, and highlight the shared
challenges and opportunities in healthcare meeting compliance.
Outcomes:

• • • Clear understanding of the day’s structure and goals
    • Context for how each session connects to real-world challenges
    • A shared baseline for open and constructive discussion

10:15 – Global Compliance Update

Topic: The evolving compliance landscape across markets.
A focused update on key global and local developments, emerging risks, and where
organisations continue to face exposure.
Outcomes:

• • • Awareness of recent changes across major compliance frameworks
    • Understanding of emerging risk areas (hybrid, patient involvement, ToV, third parties)
    • Context to apply during the war games

10:45 – Compliance War Game 1

The Meeting That Shouldn’t Happen (But Is Already Booked)
Topic: Managing compliance risk under delivery pressure.
A cross-border advisory board is already contracted and nearing delivery when multiple red
flags emerge across attendee eligibility, hospitality, third-party influence, and venue-related
exposure.
Outcomes:

• • • Ability to prioritise and respond to risk in real time
    • Improved judgement across multi-country compliance conflicts
    • Confidence in escalation vs adaptation decisions
    • Understanding how early decisions create downstream exposure

12:00 – Lunch

13:00 – Quick Fire Table Quiz

The Audit You Didn’t See Coming
Topic: Understanding exposure through forensic review.
A completed international meeting is under audit scrutiny, with inconsistencies across
transfers of value, documentation, hospitality decisions, and stakeholder accountability.
Outcomes:

• • • Ability to reconstruct and analyse compliance failures
    • Stronger understanding of audit expectations and documentation standards
    • Clarity on shared responsibility across planner, agency, and venue
    • Practical approaches to mitigation and future prevention

13:30 – 15.00 Compliance War Game 2

The Audit You Didn’t See Coming
Topic: Understanding exposure through forensic review.
A completed international meeting is under audit scrutiny, with inconsistencies across
transfers of value, documentation, hospitality decisions, and stakeholder accountability.
Outcomes:

• • • Ability to reconstruct and analyse compliance failures
    • Stronger understanding of audit expectations and documentation standards
    • Clarity on shared responsibility across planner, agency, and venue
    • Practical approaches to mitigation and future prevention

15:00 – SMM & Compliance

The Evolving SMM Model: What’s Changed and Why It Matters for Compliance
Topic: Understanding the updated SMM framework and its compliance impact.

With the introduction of the revised SMM wheel, this session explores the core factors
underpinning effective Strategic Meetings Management and highlights the new or elevated
elements that shape how compliance is managed in practice. Participants will examine how
these changes influence visibility, control, and decision-making across the meeting lifecycle
and where organisations need to adapt.

• • • Clear understanding of the core components of the updated SMM model
    • Insight into new and evolving elements impacting compliance (e.g. data visibility,
      cross-stakeholder alignment, lifecycle control).
    • Identification of where current approaches may no longer align with best practice.
    • Practical considerations for integrating the updated SMM framework into existing
      processes.
    • Understanding how SMM can evolve from process management → proactive
      compliance enabler.

15:45 – Wrap-Up & Key Takeaways

Topic: Converting ideas into action.
A plenary discussion to share group findings, highlight common themes, and commit to next
steps.
Outcomes:

• • • Consolidated list of actionable insights from the day
    • Peer benchmarking against your organisation’s current approach
    • Clear direction for continued compliance improvement

16:00 – Workshop Ends